Start Date: 10/10/2023 9:00 AM MDT
End Date: 10/10/2023 10:30 AM MDT
Consumer debt collection practices are the major reason for complaints, lawsuits, and enforcement actions against financial institutions. There are numerous debt collection laws and regulations – and numerous opportunities for errors. Borrowers, their attorneys, and regulators are monitoring closely, therefore it is important to understand and implement proper practices to avoid liability. Learn 20 of the most common consumer collection mistakes and how to avoid them.