Event Calendar

Tuesday, May 7, 2024

Webinar - The RDC Duplicate Dilemma

Start Date: 5/7/2024 9:00 AM MDT
End Date: 5/7/2024 10:30 AM MDT

United States 

Remote deposit capture (RDC) participation has grown over the last few years leading to a corresponding increase in duplicate checks. Join us to find out when you can return a check as a duplicate, what to do when the timeframe has passed, how to respond to a duplicate claim against your institution, and what recourse you have utilizing the RDC indemnity.
Together we will identify the proper return code and adjustment type to use when handling duplicate checks, examine when it is appropriate to utilize the RDC indemnity, and how to make a duplicate check claim. We will also walk through scenarios to apply what we have learned to determine the appropriate action.


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