Start Date: 2/27/2025 9:00 AM MST
End Date: 2/27/2025 10:30 AM MST
Location:
United States
It seems there are clouds forming on the delinquency horizon. As financial institutions begin to prepare for the coming storm, deploying more seasoned collections staff becomes a priority. As the demand for skilled collections staff rises, many organizations face a challenge: finding qualified professionals for this specialized field.
Being an effective debt collector requires more than just technical know-how – it demands strong communication skills, emotional intelligence, and the ability to navigate complex situations. While experience is invaluable, it's not something new collectors have on day one. However, a comprehensive onboarding and training program can accelerate their growth, bridging the gap between novice and expert. This high-energy program will help close that divide.