Start Date: 6/5/2025 9:00 AM MDT
End Date: 6/5/2025 10:30 AM MDT
Location:
United States
Mastercard dispute resolution (chargeback) rules are complex. The ability to recover funds from a merchant is mostly based on the authorization’s transaction data. Failure to adhere to the rules and time limits can result in a loss of chargeback rights for your institution, and potentially a financial loss for you or your cardholder.
What information is needed from the cardholder? How do you determine when chargeback rights are available? What happens when you cannot recover funds from the merchant through a chargeback? These questions and many more will be answered during this detailed webinar.
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