Start Date: 9/3/2025 9:00 AM MDT
End Date: 9/3/2025 10:30 AM MDT
Location:
United States
Regulation F implements the Fair Debt Collection Practices Act (FDCPA) which is designed to protect consumers from abusive practices by third-party debt collectors. While financial institutions typically do not collect third-party debt (and thus do not meet the definition of a debt collector), borrowers may still have the same expectations regarding the debt collection process. Contacting delinquent borrowers can be stressful, but understanding the expectations for third parties can provide guidance. Today’s borrowers can quickly gather information on the required practices for a debt collector who acts on behalf of another party. Therefore, it is critical that your practices resemble the spirit and intent of Regulation F to avoid claims of consumer harm through unfair, deceptive, or abusive acts or practices (UDAAP).
